"I’ve ordered wings from this establishment before and they were excellent! On Sunday, 12/9/23 I placed an order for 25 wings to be delivered. I knew exactly what I wanted and anxiously awaited the arrival of our dinner which was approximated 45 50 min. 1 2/2 hrs later the food arrived, not correct and cold. I called the store I ordered from and they were closed. I called next day to express my disappointment, and ask for my order to be done correctly and I would pick them up another day, NOT a refund. I was notified that was not possible, only a 30% discount on next time order from Manny’s. I am NOT satisfied! I am given owner’s number, so I call and recant situation, to which I am told again he could not remake my order 25 wings correctly another time; only 1/2 of my order 13 wings or a single topping pizza and 10 wings. That is ridiculous! I even said to him I would NEVER pay $32.00 which is what my bill was) for a 1 topping pizza $9.99) and wings $7.99). What a rip off! Other disturbing issue is the owner was telling me he couldn’t satisfy my request and make me whole for their mistakes because he would be fired, but he’d bring the situation to his next weekly meeting. That is insane!"
