8. Hot And Sour Soup
Chang Super Wok

Chang Super Wok

939 Veterans Hwy, Levittown I-19056-1022, United States

Wok • Thai • Lunch • Chinese


"Ordered delivery for someone sick (Covid), they hung the order on door handle. Paid for a quart of chicken noodle soup yet asked for a pint of just chicken broth because I want to be fair to the business knowing broth costs more than noodles and veggies. The broth lid was not secure and leaked all over most of the order. Chicken nuggets, other soup, and Lo mein was fine. Pizza Rolls were 'marinated in broth ' as was his rug, floor, counter. $4+ pint of broth was almost empty. They called to say ty, told me what happened yet said nuggets and lo mein were delicious-yet that have covid so the validity of flavor is suspect lol.When I called to let them know, the lady said I pack and put them on bottom myself (customer service 101 is never take a complaint personal-take it as someone is affording the opportunity to do better next time.)I said well DID YOU hang them on the door handle? She said Hold On after speaking in native language what seemed like forever, she comes back and said return pizza rolls and we replace I repeated the sick person does not want to share germs and the purpose was to have it delivered for a sick person.. She said, Hang them on door and we replace . I told her, let me call them back before you remake to make sure they didn 't feed them to the dog or something. Again, being just respectful to their time and money.I called the recipient of food back, they said the nuggets, lo mien and egg drop was good enough, they felt so poor they didn 't want to deal with it, just wanted to go to sleep if that was ok with me. I said, of course! my intention was to make them feel better not worse.So I called business back and get an abrupt ok goodbye. Not even a we 're sorry, we appreciate you business, we appreciate you looking out for us Nothing.I do not want a penny from them, just an I m sorry , We will do better next time rather than being treated like a thief or scammer would have us return.Mistakes on orders happen and are excusable at times. What is not excusable is POOR CUSTOMER SERVICE. Buyers beware for a fight if they make a mistake. I personally, will never order from here again and neither will the recipient of the order. Sad"

Sparx Fine Chinese Cuisine

Sparx Fine Chinese Cuisine

1570 U.s. 9, Clifton Park, NY 12065, CLIFTON PARK, United States

Asian • Vegan • Chinese • Dim Sum


"I recently visited SparX Fine Chinese Cuisine restaurant and although I hate giving a negative rating, I feel it's important to share my experience. I would have given them a higher rating, but there were a few aspects that brought it down for me.Firstly, the older waitress who served us had a negative impact on my overall experience. While the food itself was good, both meals we ordered were extremely hot. I enjoy some spice, but the level of heat was too intense for my taste. With every bite, I experienced an overpowering aftertaste of heat. Perhaps someone who enjoys intense spice would appreciate it, but it wasn't enjoyable for me. I ended up taking the leftovers home and adding sweet and sour sauce to tone down the heat.Furthermore, I ordered the Kung Pao chicken, which would have been enjoyable if it weren't for the fact that it was topped with peanuts. The waitress failed to mention the spiciness or the presence of peanuts, which was disappointing. Underneath the peanuts, the dish was delicious, but the combination of spice and peanuts was not to my liking.Another downside was the lack of a kids menu. As a parent, it would have been helpful to have some options specifically tailored for children.To make matters worse, one of my children accidentally spilled their water, resulting in a broken glass. The older waitress, who had been serving us, displayed an attitude when picking up the broken glass and did not smile at us even once. After that incident, she did not return to our table. However, there was another waitress who came afterwards and she was friendly and attentive, which is why I am giving a three-star rating instead of one.Despite these drawbacks, I must mention that the appetizer portion of the meal was the highlight. The fried dumplings, beef skewers, and pancakes were all delicious and truly enjoyable.SparX Fine Chinese Cuisine receives a three-star rating from me. While the food had its drawbacks in terms of spiciness and the presence of peanuts, the appetizers were outstanding. The service provided by the older waitress left much to be desired, but the friendliness and attentiveness of another waitress saved the experience to some extent."