"I typically don’t write reviews, but I felt compelled to share my experience. The service here was subpar. I noticed staff handling money and then going straight to prepare food without washing their hands. The guy at the front told me they needed to recook my order because my pancakes were wrong, but they ended up making the same mistake again. To make matters worse, he got upset when I asked for ketchup and syrup, and he carelessly threw all my food into the bag. Honestly, I won’t be returning. It makes me wonder if the situation would have been different if I were white. All of this happened on Juneteenth, which is particularly disappointing."