8Pc Chicken Only
Kfc

Kfc

1005 US-80, 31322, Pooler, US, United States

Chicken • American • Fast Food • Chicken Shop


"If 0 Stars was possible, that is what this location would recieve. Here is why:My wife ordered our food online. I arrive at the store and park infront of a sign that says curbside pick-up but the sign has now method of contact to get your food brought out.I go to the main door and its locked but there is a sign saying the lobby is closed. So I go to the drive through (which is packed).After 15min I get to the intercom and I'm told to leave the drive through and park by the side door, which coincidentally is where I was originally parked by the curbside pick-up sign.Another 15min goes by and the manager comes to my car holding an obscene amount of food and asks if it's mine. I say no and that I'm waiting for X order after being told to park here from the drive through.The manager then gets an attitude and says they don't bring food to people's cars and I was told to go inside. I told her I was never told to go inside, only to park here. Keep in mind that this manager is telling me they don't bring food to customer cars while bringing food to a customer's car. There are also no signs directing people to the side door for entry.I go in the side-door and stand near the counter to wait for my food. Another 5min pass and the manager, with even more attitude, again asks what I'm waiting for. I remind her of my X order and she points to an unmarked bag on a rack and tells me Take your food (It turned out the bag was marked, but it was facing the staff and not the customers). I won't be coming back.TL;DRGet your signage in order. If the lobby is closed, why are you ushering customers inside? If you don't bring food to customers, why do you have signs for curbside parking (this is a temporary sign and can be removed easily), and why did you tell me you don't bring food out while bringing food out. Lastly, don't get an attitude when people are confused by all of these contradictory messages..."