"I called in to order pizza and cheese bread. When I arrived at the restaurant, I paid with a card, but I was told that my pizza had been mistakenly given to someone else, and a new one had to be made. After a twenty-minute wait, I finally received my pizza along with cold cheese bread. There was no offer of a refund, fresh cheese, a discount, or even an apology. I have been a loyal customer for 10 years, but after this experience, I will not be ordering from this restaurant again."
