"The food is consistently excellent, but the service definitely needs improvement. I often have issues when I try to add four falafels to my chicken and rice, which is a common request for me coming from NYC. The servers often seem frustrated or struggle to adjust the price on the cash register, which is confusing. I make the trip all the way from Allentown or Philadelphia just for their food, especially the halal options. However, if they can't improve their customer service, I might consider avoiding this place in the future. It's crucial to know how to communicate with customers—no business in NYC would ever treat their customers badly. Due to this experience, I won't be placing any more orders after today, February 5, 2023. I also plan to voice my concerns to the city council."
