"I came in wanting an A5 MilkTea Oreo Tiramisu Cheese drink with green tea bubble waffle. I found the service lacking with no thank you's and apathetic attitude. I went over to High Tech Burrito to get my other order. When I came back, I got my drink and waffle and came back home. Once I was near the end of my drink, I was scooping up some Oreo fragments with a plastic fork, and when I started chewing the Oreo, I felt a recognizable texture that I knew to be hair.I pulled it out of my mouth and examined it. It was disgusting, and it made wonder if the guy with the dreadlocks (not wearing a cap) shook his hair and a piece of hair fell into my drink, or he placed it in there on purpose. If it's the latter, that's really messed up since I've been friendly to them my whole visit. You need to tell your employees to wear caps if you have long hair; having a piece of hair in your mouth is f unsanitary.I'm glad I didn't give them a tip since I would probably regret that after drinking my tea. Please be more sanitary. I know it's just a teenage/college-aged job for you, but I didn't deserve a nasty piece of hair in my drink. The employees at High Tech Burrito were friendlier than y'all."