"Me and my family have been eating at this restaurant ever since we moved into this area five years ago. My daughter absolutely ADORES their Biriyani and it’s became a comfort food to her as she grows up. However, there has been a recent plummet in the service and food quality at this branch. We’ve eaten at other branches and none of them seem to be having this problem. First, the food’s edibility fluctuates every day. One day, it’ll be okay, and the next, it’ll be the most horrendous concoction of white rice and flavorless rubber-like lumps that they call chicken. Pray that when you order, it won’t be on a bad day. Sometimes it’s so bad that my daughter (who would probably eat their biriyani for every meal of the every day) begged that we would stop going to the branch. Also, their staff is sometimes unfriendly and unenthusiastic. I get it, it’s not an easy job. Most of them seem to be students and juggling work with a new country AND school is a difficult feat. But some of their workers are borderline disrespectful, showing favoritism to groups that are from their home state or have something in common with them. Please, just fix your management so we can go out for a nice meal."
