"Horrible, horrible experience at Guru's. This was our first and last time coming here. Many things went wrong. First off, it took about 45 minutes for our appetizer to come. It actually came after our entrees, which we ordered at least 15 minutes after the appetizer. My wife ordered the ribeye and ribs combo. The ribs were cold in the center and her ribeye, which she ordered medium rare, came out well done. The corn looked more grey than yellow. They cooked her a new steak and that came out seared on the outside and purple on the inside. It was horrible. They did take that entree off our bill since she hardly touched it, so that was nice. I ordered a jalapeño chicken burger but took it to go since I filled up on bread and bottomless fries. The picture I attached is of what I discovered in my burger today. I brought the burger to work for lunch, heated it up, and on my third bite I discovered a mouthful of paper. It looks like the paper cheese or meat patties come on. Absolutely unacceptable. If they didn't remove my wife's entree from our bill our total, before tip, would've been over $70. The only part of our entire meal that wasn't messed up was the free bread. This place was a total letdown."