Alfredo Garcia
Moe's Southwest Grill

Moe's Southwest Grill

16 W Main St, 07834, Denville, United States

Grill • Mexican • Western • Fast Food


"Even though this Moes is closer to home I will also be going to the Florham Park Moes. On Feb 11, 2023 my family and I decided to go to Moes for my birthday dinner. I had a $5 reward to use for purchasing Christmas gift cards and also received a free burrito birthday reward. After our 4 meals were rung up I attempted to use both these rewards. I was told that the computer would not process both rewards so I asked if they could ring up the orders separately. They attempted to use my birthday coupon on the burrito after my family's meals were paid but couldn't because the computer would not allow me to use 2 rewards in a day. The rude worker told to come back some other time to use my birthday meal. My favorite is Quesada but thought I would try a burrito since it was offered free. Since they were making me pay for my birthday meal I asked if I could have a chicken Quesada. The food preparer told me NO, I already made you a meal. I couldn't believe that they preferred to through the burrito in the garbage then give it to me as a birthday meal since their faulty computer system didn't allow me to use a $5 reward on my families meals and a birthday meal for myself. We also ran into an issue with this place in the past when for a catering order which the web site allowed us to place for a Sunday when this place is not opened on Sunday. The person who we spoke to about this issue was not very pleasant or apologetic. I had to call them a couple times about my refund which took over a month. We realized that this place was closed on Sundays the day before our party. The Florham Park Moes was very accommodating. Their food and chips seemed to taste better and fresher."

Moe's Southwest Grill

Moe's Southwest Grill

2111 Hamilton Creek Pkwy, Dacula, Georgia, USA, 30019, United States

Cafés • Grill • Mexican • American


"This Moe 's is located in Hamilton Creek, Dacula. This is the closest Moe 's to me after the one in Buford, so I decided to come here for lunch. Since I had a promo code in my phone I decided to order online and avoid the line inside. Once I got there, there were two hispanic ladies behind the food bar, and I asked one of them if my online order was ready and she did not realize there was one at all. She said they were working on it but really they were about to start my order. Isn 't this the point of ordering ahead?Avoiding all this? Smh. Anyways, once I got my food we decided to eat there before, and apparently they didn 't like this idea... they kept looking at us and talking to themselves. My mom and me felt very uncomfortable the entire time. Not to mention they were very loud, and disrespectful. Once we finished eating I couldn 't find a trash can bc the one outside was full till the top and I couldn 't squeeze anything else inside it. I asked one of them, and instead of taking it, she told me I needed to open the trash can myself and put it inside. Really? I did because I didn 't want to leave all my trash there but honestly I shouldn 't have. This is your job, not mine. I 'm never coming back to this location, and it sucks because we love Moe 's and this is the closest one to us, but I rather go somewhere else from now on. ESPAÑOL Este Moe 's se encuentra en Hamilton Creek, Dacula. Este es el Moe 's más cercano a mí después del de Buford, así que decidí venir a almorzar. Como tenía un código promocional en mi teléfono, decidí hacer un pedido en línea y evitar la fila en el interior. Una vez que llegué allí, había dos mujeres hispanas detrás de la barra de comida, y le pregunté a una de ellas si mi pedido en línea estaba listo y ella no se dio cuenta de que había una. Ella dijo que estaban trabajando en ello , pero realmente estaban a punto de comenzar mi pedido. ¿No es este el punto de ordenar por adelantado? ¿Evitar todo esto? Smh De todos modos, una vez que obtuve mi comida, decidimos comer allí antes, y aparentemente no les gustó esta idea ... seguían mirándonos y hablando consigo mismos. Mi madre y yo nos sentimos muy incómodas todo el tiempo. Sin mencionar que eran muy ruidosos e irrespetuosos. Una vez que terminamos de comer, no pude encontrar un bote de basura porque el que estaba afuera estaba lleno y no pude apretar nada más dentro. Le pregunté a uno de ellas, y en lugar de tomarlo, ella me dijo que necesitaba abrir el bote de basura y ponerlo dentro. De Verdad? Lo hice porque no quería dejar toda mi basura allí, pero honestamente no debería haberlo hecho. Este es tu trabajo, no el mío. Nunca volveré a este lugar, y apesta porque amamos a Moe 's y este es el más cercano a nosotros, pero prefiero ir a otro lugar de ahora en adelante."