"I visited the restaurant on Airport Blvd in Wilson, NC, and I was met with a disappointing experience. Upon entering, I wasn't greeted at all and had to wait for 10 minutes before anyone acknowledged my presence; it was one of the cooks who finally took my order and prepared my food. Not a single waitress approached me during this time. After receiving my meal, the cook who had prepared it went to the back, and I observed the other cook preparing food without gloves. He even removed his hat to scratch his face before returning to food preparation without washing his hands. Eventually, another cook came out from the back and asked the waitresses if they were going to ring me up. It was baffling to witness such poor customer service, especially since there were three waitresses on duty. I frequently visit this location and have never experienced service this inadequate before. In past visits, even with just one waitress and a cook, the customer service was significantly better. I left feeling very disappointed."
