"They charged $5 per glass of iced tea (no refills). The hostess came by and asked if we were waiting for food, and we said yes and she wandered off without any kind of feedback. Then when they finally brought our brunch the food runner announced, “we’re out of catsup” with no trace of an apology and walked away leaving us each with a big pile of dry French fries. Wood used to be such a great spot but this experience makes me doubt that we will go back. Also, even in the middle of Market Days it was almost empty, which suggests that we aren’t alone in feeling like it’s not as good as it once was."