"I arrived at Jason's Deli after working out at the gym. I had worked up a decent appetite and ordered a tomato caprese sandwich with a potato salad. I waited over 20 minutes and didn't receive my order. It was absolutely the worst service I have ever received. The place was not busy at all, and they were staffed by what seemed an adequate number of staff members. The absolute apathy shown by the staff members made me feel like the last priority in what some would think is a customer oriented establishment. Management should have a serious inquiry into why customer service is so seriously lacking in such a highly overly priced place in the first place. The food finally arrived and I was able to type a novel. Hopefully it is worth the incredibly unnecessary wait time... Update: The caprese is cold. Thought it was supposed to be a hot sandwich but maybe my hopes are too high. Not as high as the $20+ tag on the meal, though, but I digress. Also, it had a strange, bitter taste to it, and barely had any pesto sauce on it at all, nothing like the advertised picture... The potato salad is very dry and doesn't seem very fresh. Honestly, I hope I don't get food poisoning... Post meal aftermath: This was my first time going to a Jason's Deli. In today's world of fast food Russian roulette where your prize is what poison you get to die from, I was hopeful that something new would usher in new and better options. Sadly, I have been thoroughly and utterly let down on every level from service and price to quality and experience. The second picture is of what is left of my meal. I should ask for a refund but I hope that my testimony of my experience will alert their management and ownership. Anyways, I won't be coming back unless they can seriously address some of these issues..."