"We ordered wings that were undercooked, so my husband sent them back. The manager, or at least I assume she was, was very kind and came over to ask about the wings. She removed the charge from our bill, which was appreciated. The crab cakes we ordered were good, but the calamari was something my husband had to force himself to eat. He also ordered a burger well done with fries, but it was served pink inside despite our request. The waiter was nice about it and took it back, but when it returned, it was still undercooked. The fries looked old and were cold. A man sitting nearby even mentioned that he couldn’t eat his fries either. I left the fries untouched and took the burger home to cook myself, though I’ll probably end up throwing it away.
While I didn’t expect gourmet food from a surf shack, I did expect to at least be able to eat what I ordered. We spent over $100 including tip and left feeling unsatisfied. It’s safe to say we won’t be returning. Surf Shack, please do better!"
