"If you don’t want to read this entire rant/paragraph, the message is save your money and go literally anywhere else. But, for the people who have some time and want a reason to skip out, let me explain why as regulars at Wall’s Wharf we will NEVER step into this establishment again. It’s a sunny, gorgeous Sunday at a beach restaurant and they have one valet person working, causes quite a bit of backup, okay whatever, we’re patient, things happen. We get into the restaurant and look at the menu, things look good, vibes are up. We order bread (typically don’t love when bread isn’t included but okay every place is different), and proceed to be served the soggiest bread I have ever been served in my life. Just smothered aggressively in oil. Moving on, our waitress was a mess. Quite frankly I don’t think it was entirely her fault, the place was blatantly understaffed. They didn’t have enough people to service both outside and inside so she was running back and forth. What I don’t understand is the sheer lack of customer service that we were offered. She was cursing in front of our family and my grandparents, sweat dripping and talking about how much she was sweating, not listening and talking over us before we finished speaking or asking questions. It was not just her; the bussers would put plates down without cleaning any empties up, and it was obvious, they were shoving stuff to fit. It wasn’t until we starting asking and helping them bus the table that they said “Oh” and even then, we had to assist. In regards to entrée, just go ahead and ignore the descriptions on what your getting, you will be getting mashed potatoes and string beans with carrots regardless. Everything bland and flavorless. We get to the check, I will also preface, my family will never not tip. We work in service and at the end of the day we can recognize mis management and appreciate the people providing for us regardless of our opinions. The waitress took it upon herself to do the math for 20% and largely wright it on our bill. She said “She just wanted to help us out so we didn’t have to do the math ourselves”. I’m sorry not a good end. Of course, we still gave it to her but we can do the math ourselves thank you. And before you say, oh this is just an older person with too many opinions. I’m in my 20s and have been to dive bars with more decorum and better food."
