"first this place is no longer a jerry 's . same exact menu but I 'm assuming they just don 't want to pay the franchising fee anymore and are just ripping off the menu. regardless, they falsely advertise extra meat or double meat in some of their sandwiches. then proceed to give you LESS than a normal amount. the large subs are about as thick as a large hotdog... they have items on their menu that are never available (fried jalapenos), even in the morning when the place opens. lastly, I placed an online order. email said It 'd be ready in 15-25min. I show up 27min later to the 90% empty store and the guy at the front standing around not doing jack. I ask for my pickup order and he hadn 't even started on it yet. he tells me it 'll be another few minutes, then I literally watch him BEGIN to cook my food in front of me..."