"Friends of ours from Florida were staying at the hotel, so we met them at the lounge for drinks and food. We started at the bar. It was busy, so it took a while to get drinks, but the bartender was friendly. We then moved to tables and by then there were about 20 of us, most of whom ordered food. We were cautioned that the food would take a while, but it was made worse when our waitress said that someone else took our order and it had to be remade. To top it off, the food was sub-par and not even warm. It was almost impossible to get drink refills as well. The waitress was nice but didn 't check back with us very often. The worst part of the experience, though, was when we were asked to vacate our tables and move to the bar side of the room because the staff wanted to clean up that area. Instead of asking us nicely, one of the staff said you need to go to the bar because we 're cleaning this up. Then they proceeded to slam chairs onto the tables as hard as they could to get us to move. RUDE!!! I will never go back to this bar and restaurant, and I know our friends from Florida would never stay there again because of that experience."
