Apple Crepe
Original Pancake House of Williamsville

Original Pancake House of Williamsville

2075 Niagara Falls Blvd Amherst, NY 14228-1202, United States

Diners • Casual • Vegetarian • Breakfast-brunch


"We waited 20 minutes for a table. Then we waited over 45 minutes for all the food except for the Dutch Baby, which took over an hour. We know that the Dutch Baby usually takes up to 30 minutes but never an hour. Our waitress, Jessica, apologized but we did not feel as if she really empathized or cared. She did not even bring us syrup for the pancakes, nor offer us ketchup or hot sauce, etc for the food. Multiple tables that were seated after us in our vicinity were served before us. And the restaurant or the waitress could’ve showed a little appreciation for our business by even putting one dish on the house. Jessica also mistakenly added an extra order of bacon and did not remove it from the bill. When we pointed it out, she said she had already removed it from the bill. Well, how are we supposed to know if it’s still on the bill? It should have been removed from the bill before the bill was handed to us without an explanation. You’ll see on the receipt attached that it was removed. Being the only Chinese customers in the entire restaurant, and having had a bad experience, and surrounded by caucasians who were better serviced than us by the same waitress, we cannot help but feel discriminated against. After telling the cashier about our experience as I paid at the front, all the cashier said was sorry. I’ve never before left a restaurant without tipping but there’s always a first time for everything.It’s a shame because all of our dishes was decent and the coffee was delicious, which is the only reason I’m leaving two stars. However, the Dutch Baby was already deflated by the time it was served, which defeats the purpose because the customer should see it inflated, as a sign of freshly cooked Dutch Baby."