Artichoke Beignets
Central

Central

761 Beacon St Newton, MA 02459, 02459-1960, NEWTON CENTER, United States

Pizza • Steak • American • Steakhouse


"We (3 Black women) arrived 30 mins early for our 6:45 reservation and acknowledged immediately that we were early. Even though the restaurant was nearly empty (4 tables occupied) the host refused to seat us stating that the table reserved for us was already occupied. We were welcome to wait at the bar; we agreed to do this and had a drink at the bar. At 6:30 a party of 4 arrived and was seated immediately. When I questioned the host about this he said they had a reservation at 6:15. We would have to wait until our table was vacated; the algorithm wouldn 't allow him to seat us at any other table. Now there were 5 occupied tables. Had it not been Christmas Eve we would have left but I knew we wouldn 't get in anywhere else so we waited. He finally seated us at 6:45 saying that he had a cancellation so he could seat us at another table. This occurred after the party that was occupying the table we were told we had to wait for ordered another round of drinks and then dessert. They didn 't leave until 7:15. Now there were still four empty tables, one set for three which they quickly re-set for five 20 minutes later. When we left the restaurant there were still two empty tables. I am not sure if the host just doesn 't have common sense or if he was intentionally discriminating against us; either way it was unacceptable and I won 't be back to Central nor recommend it to anyone else. The food was good, service friendly and efficient, but the host should be fired! There were no apologies, no complimentary drinks or dessert, just asinine behavior on the part of the host. It was the worst restaurant welcome I 've ever had."