"the reservation was not honoured. (first time ever on open table). I have to go to the restaurant at the scheduled time. waited 10 minutes in the host area without host or waiter in the dining area. When someone finally came, we were told that we had no reservation. I explained that we made the reservation with open table. the wet saw in his book and said her name is not here. book was handwritten. obviously no system for updating or consulting open table reservations because he 't even check other, just said you 're not here a second time after I tried to explain that we may not be in there because we made online reservation, possibly after the book was written. no offer to put us anyway. the restaurant was empty, except a table that was finished. of what I could see, her book had only 4-5 names in the section he looked at. no effort has been made to correct the situation, they were good when we are going. if they do not honor open table reservations or have no system to integrate them, they should not be here. all above would have been overlooked if they tried to serve us yet, but because they deserve no 1 star rating."
