Aussie Fries
Outback Steakhouse

Outback Steakhouse

1319 River Run Ct, Rock Hill, United States Of America, 29732

Steak • Casual • Seafood • Porterhouse Steak


"Let me just start with, I understand that when ordering delivery, you have to lodge the complaint through the delivery service. HOWEVER, when I order a steak RARE that ends up a medium, I believe that is the restaurant's fault NOT Doordash. I called the restaurant and asked to speak to a manager. The young man asked what the issue was and then put me on hold. 5 minutes later he comes back to the line and proceeds to inform me that the Manager says she can not help me and to take it up with Doordash. To tell them my food was overcooked and they could do something about it. Pretty sad that the manager couldn't even take the time to speak to a customer who just spent over 50 dollars on overcooked steaks. That is the most ridiculous thing I've ever heard. How is your cook over cooking a rare steak the delivery companies fault? Not only was my rare steak cooked to a medium, my mother's medium rare was almost well done. The loaded baked potato had NO bacon on it, chives when none were requested. My coconut shrimp was packed in a small bag on top of the Icecream for the brownie so of course they were completely cold. I am so disappointed with this location. I keep trying to give them the benefit of the doubt but this is the third time in a row they have messed up our food. I think I'm done with them regardless of my reward points. I guess it's back to Longhorns for a while. ??"