Avocado Bacon Club Burger
Smashburger

Smashburger

2010 E Elliot Rd, 85284, Tempe, United States

Burgers • American • Breakfast • North American


"Smashburger is a small burger shop with high prices. For starters, they do not have meals like some places do. You have to order your burgers and fries separate. Second of all oh, I'm a vegetarian and to substitute a vegetarian patty into a burger made the burger alone $10 after the upcharge. Third oh, I ordered a large fry to share between me and my children and it definitely does not feed two small children. Fourth, I know not all places have vegetarian options, but this is one of the first places I've been to that does not have a grilled cheese for a kids meal. I could order my daughter a regular burger and substitute out a veggie patty, but would cost the adult burger price instead of just upcharging for a veggie patty on a kids burger. Lastly, the young girl who took our order was sitting on her phone behind the counter multiple times during our visit. We took some time to look over the menu to see what they have regarding our dietary restrictions and asked the cooks some questions as she was unsure. I ordered my food first, and as I was about to turn away she asked other people in line behind us what they wanted to order instead of my boyfriend who was standing just a few feet behind me ready to order. This was poor customer service as she saw he would be next in line (I only ordered 1 burger and 1 fry and we came in as a family of 4) and proceeded to ask the people behind us. I ate my food after I came, which was definitely not a burger worth $10, and went somewhere else to get him and our kids some food."