"What happened? Did upper management change? Something happened, and it’s not good. Service was terrible. The Pho tasted different.-sat down, waited approx. 10minutes to get someone at our table. In that time we saw two tables get sat down, drink order/food order placed. Mind you this is after we hav long sat down.-finally a waiter came brought water and glasses and menus. Then left.-a different came and asked “so what can I get you all to eat so I can put the order in.”? we dismissed the tone, left it for open interpretation.-ordered crab Rangoon. The guy that brought the water brought the crab Rangoon and stated “oh by the way, we are out of sweet and sour sauce because restaurant depot didn’t have any.” Didn’t bother to offer any other alternative, just left.??-a third person came and dropped off the pho. Went back and grabbed the sprouts/lime/basil/cilantro-the food. The rangoons were flavorless. I never thought that would be possible. It was bland. Could taste the old oil, I guess that’s the season/flavoring. The pho was “ok”. Definitely not up to it’s standards of past various visits. Flavor was off and the noodles were cold in the middle of “noddle ball” so I let the broth warm it up a bit I guess, I don’t think that’s standard.-So after the pho was served that was the last interaction we had with the staff. They never came back and checked like other venues have. However the table behind us was checked on 2-3 times. The table behind my side at least once, but they had to get up and go to the bar for refills. Even the lady said to her guy “this section must be invisible” I chuckled.So….after this experience, for the money…..I will gladly take my money to the usual fast grab and go Chinese joint like Mei Zhen or Jade Garden. At least I know service will be fast and food will have flavor. Whoever is running this joint, is definitely running it into the ground. Very sad, it was a great thing when we found out that “Pho 79” was going to open at Hilltop years ago, and it was very good while it lasted.Not recommended. Take your hard earned money elsewhere."
