"I want to start by saying that I've been a local resident for many years, and I've frequented this Burger King quite a bit. Back in 2020, the management was not great—there was a particularly unpleasant manager who had a terrible attitude, which was quite memorable for all the wrong reasons. Fortunately, that manager is no longer there, and I've recently noticed a significant improvement in service with the new team, especially two staff members: a short woman and an older man who seem to be doing a great job.
However, the real standout performers are the young black men working in the back. They truly impressed me. One of them appeared to have African roots, and I felt a connection being Dominican myself. I wanted to share this experience a couple of weeks ago, but I didn't get around to it until now.
Let me describe the scene: I walked in to order, and I saw three young black men working tirelessly in the assembly line while one of them took my order at the register. What struck me was how engaged the cashier was; he wasn’t just standing around but was actively helping the short lady and the older gentleman management team by packing orders and keeping the area clean—something I haven't seen in a while.
The young men in the assembly line were exceptionally fast and communicated well with each other. I witnessed one of the managers signaling to them for a plain cheeseburger, and they promptly delivered it with incredible efficiency. Additionally, the cleanliness of the restaurant has noticeably improved—truly impeccable!
I genuinely believe that the positive changes at this location are largely due to the hard work of those young men, and I wanted to make sure they received recognition. I'm also very pleased with the new management team. As long as these crew members stay, especially those young men because of their cleanliness and efficiency, I will definitely keep coming back. Thank you, and God bless you all!"
