"So today, I decided to give it another try and ordered a Jr. Bacon with pickles, no onions, and asked for extra lettuce and tomato, as my daughter is allergic to onions. However, when I got home, my order was loaded with onions instead.
I called the restaurant to explain the mistake, and Jasmyn immediately recognized my order. She responded by saying they added onions because I said to "add everything," but I was very clear that I wanted no onions and specified what additional toppings to include.
This isn't the first time I've encountered Jasmyn's dismissive attitude, and it needs to be addressed. She acts unprofessionally and shows a lack of respect for customers, making it seem like we're getting our meals for free rather than paying for them. Something really needs to change."