"I had the worst burger I've ever eaten at this restaurant! It was seriously undercooked, even though I specifically ordered it medium. They slathered on way too much sauce, turning it into an inedible mess. I called to report my experience, and the female manager on duty did apologize, which I appreciated. However, her solution was to offer me a $10 gift card to compensate for the $25 I wasted. It's a shame because I remember this place being really good in the past, so maybe they've changed their kitchen staff? Regardless, I won't be returning."
