"We are loyal Shanes customers, but the customer service and overall experience had not been very good over the past few months (covid lack of good help? . But that all changed yesterday. Haley was very sweet, very professional and the burgers and sweet potato fries were back to perfection! I could tell that Haley really cares about Shanes as we got into a conversation about sauce cups being out of stock. She shared how your supplier has been out and the larger cups cost $0.06 each, which are too big and too pricey. It was obvious she is into the details and cares about how much money things cost. I was very impressed!!!"
