"Yeah, so this place has just screwed up too many times. I 'm done. In the past their app has screwed up placing my order several times. One time it placed a double order even though I only ordered once and only got one confirmation. One time it failed to submit properly so I called and cancelled my order, then the next day at 4pm a confused driver showed up at my door with the food I had tried to order the previous night. (Don 't worry, they expected me to pay full price for their mess up food that I did not order).Several times over the years they 've had minor issues in food ordered such as a missing ingredient, an extra ingredient, pizza cut wrong etc. In fact, it 's become and inside joke of I wonder which way our pizza will be wrong this time. To be honest, the cheese sticks are so ridiculously good that even though their pizza is average at best, the kitchen almost never gets the order right, and they force you to order through the worst app I 've ever seen, I still continued to give them chance after chance after chance because that 's how good the mozzarella sticks are.So today I had a long day and never got to eat dinner. I decided that those mozz sticks were exactly what I needed. I head over and arrive around 9:15pm on a saturday. They tell me the kitchen closed at 9. This is NOT posted on google, it is NOT posted online. It is a SATURDAY at that. Their hours state they close at 2am, so even if you assumed that they have randomly decided to be a bar despite being a pizza place, last call for food would surely be no earlier than midnight if they 're open that late (and they 're a pizza place, so the fact you cant get food for literally every moment they are open is insane).Look, if this was a one off... ok fine. But I 've dined in, ordered out, sat at the bar, etc so many times over the years and cant think of a single time that everything just went well. I trusted them with the lowest expectations of allowing me to have food at a not that late time on a saturday while they are open, AND I even checked the hours to be sure, and they STILL let me down, an insult to injury since I had to wait so late for dinner and have been hungry for hours. Theres just too many restaurants and too many pizza places in chicago to keep wasting time or money here."
