"For instance, one reviewer, NewStyle Modeling, claims, "I really don’t think their food is fresh. My mom used to take us here for years. After eating organic and grass-fed meat, I can see this place isn’t good anymore. I also think their kitchen area is not clean." In response, I ask: Did you speak to Tootsie about this? Their food has always been fresh, and I've never encountered any food quality or cleanliness issues. Plus, in the fall of 2017, they completely revamped the buffet area and upgraded some kitchen equipment. If you're critiquing the age of the equipment rather than its cleanliness, please remember that many successful restaurants with a long history have old equipment that is still well-maintained.
Another review from Miss Phillips states, "I will never eat there again; the ignorant manager is so disrespectful to women." Again, I ask: Did you discuss this with Tootsie? Was this disrespect experienced by many women or just you? What specific incident occurred? I have spoken with her many times over the years and found her to be insightful about the challenges women face in the workplace. She runs one of the few women-owned businesses in the market.
Sweeny D'Souza, a reviewer with a real name, noted, "Staff are okay, but the owner is great and very helpful." I agree! Laurie Powell mentioned, "I try to eat here several times a week. The food is excellent, always fresh, and the staff is friendly." It raises a simple question: How many women would eat several times a week at a place they felt was dirty or served stale food? The answer is none. These women are reviewing Tootsie’s because it stands out as an exception to the norm.
Randy Zeitman"
