"Ice cream was marginal, at best, with minimal flavor. However, the worst part was the customer service. An employee who had a sloppily handwritten paragraph with a statement proclaiming their pronouns in place of a name tag decided that it was time for a social inclusivity lesson for our 11 year old child who inadvertently said yes sir when confirming their order (my child was also too short to see the name tag. . They huffily told my child, don 't call me sir with no eye contact while filling the order. When I apologized and quickly attempted to explain that the military has had us stationed in extremely conservative areas for my child 's whole life, the employee interrupted, rolled their eyes, and rudely told me that they don 't need my justification, but just need me to hear what they 're saying. We, as a family, are allies and have always attempted to educate our children on gender awareness and respect; but it 's a concept that is hard to practice in areas that don 't have a large population and that are extraordinarily binary and demanding of ma 'am and sir addresses. My irritation centers around the fact that an 11 year old ordering ice cream and attempting to be polite was not the time nor place to call out a completely inadvertent slight, and that respect and understanding goes two ways. It could have been an opportunity to build awareness and mutual respect for different backgrounds coming together, but instead left us with an extremely bad taste in our mouths...from both the ice cream and the employee."
