"I visited this location this morning and have been coming here frequently because it's close to my job. This is the third consecutive time I've requested crispy potatoes, and once again, I received potatoes that were less than crispy, nearly soggy. Today, when I refused to accept them, I was met with a dirty look. A different employee delivered the same unappealing potatoes and even shook her head as she turned away, thinking I didn't notice. All I'm asking for is what I’ve paid for and a bit of decent customer service. If the manager or staff want to pay for my potatoes, they can prepare them however they like. However, when a customer makes a reasonable request for crispy potatoes, I just don’t understand the issue."