Banana Caramel Waffle
Sports Social St. Louis

Sports Social St. Louis

651 Clark Ave, Saint Louis, United States

Beer • Wine • Full • Brunch


"I am editing my original review because once I posted I received a call from the manager to discuss what happened. He sincerely cared about our experience, explained what happened, then went above and beyond to make it right.I really appreciated the extra effort. Sincerely grateful. Thanks Josh! We made reservations because last time we were told we had to. Even though they were rude last time we wanted to try the place. It is super cool inside. Our server was basically non existent. He didn’t wipe the table even after being asked. It took about 10 min to be asked for our first drinks. Several more minutes before we got them. When he returned he only took 2 refill drink orders and bolted before I could ask for mine, my drink was clearly empty. When he came back with the other drinks he seemed bothered I needed one. He forgot to bring said drink so I sat there for about 10 min with no drink. Then he came up and said “did I put your drink order in” clearly no. Then he brings me a drink but in a plastic cup and told me they didn’t have anymore glasses. 10 minutes later he brings another drink out in a glass and said it was a mistake did we want it. But it was the exact same drink that I had ordered so I wonder if he just left it on the counter. He brought our food with no utensils or napkins. We sat there for about 10 min. It was finger food but still we needed napkins. He finally flew by and I asked for napkins again and be brought little bar napkins not dining napkins. About 3/4 of the tables had reserve signs but there wasn’t anyone there for the 90 min we were there so it wasn’t busy. There seems to be plenty of staff. Needless to say it was underwhelming and disappointing. Before you wonder if I’m a Karen or was rude to him. I’m in the service industry too and am very understanding of what’s going on. This young man clearly did not know how or want to do his job, this and the previous rude experience from the host stand concluded into a decision not to return."

Chip's Family

Chip's Family

1301 Silas Deane Hwy, 06109, Wethersfield, United States

Vegan • Family • Coffee • American


"We stopped here on the way home and thought it was going to be great because it was jam packed with a 15min wait. We were disappointed though because the service was lacking and the food was only so-so. There was syrup on the table so when the server took our drink order we asked for a cloth to wipe it up, we asked again when he brought the drinks and took our order. We waited a long time for him to come back. Eventually he came back with our food, which we could tell had been sitting under the heat lamp a long time because the plates were so hot you couldn't touch them and he had to use a towel to bring them over. We asked a third time for the cloth, he said he would bring it over along with our pancakes and my English muffin. He came back with the pancakes but no cloth... he reminded himself and then came back a minute later with my English muffin and a damp napkin... maybe he was new, but he wasn't very attentive. The food was ok, bacon was better than you get at a diner, and eggs were good too, but the pancakes were tough and mine came with a raspberry puree that was more like raspberry juice and ice cold, which I didn't realize until I dumped it on my pancakes. My English muffin came out without any butter and I had to ask for jam. My mother couldn't even eat her toast because it was cold and hard. It was also about $20 more expensive than the diners we had eaten at previously on the trip and not really worth it."