"I ordered the steak and egg breakfast, requesting my steak to be cooked medium well. However, when it arrived, the steak was well done instead. I decided to call the restaurant to inform them about the issue, as I really prefer my steak cooked differently. While speaking with the manager, she confidently stated that she had personally checked the cooking and insisted that it was cooked to perfection. I found her comment quite frustrating because it didn't match my experience. I believe honesty is important in customer service, and her response felt dismissive. I was quite displeased with how I was treated. For reference, I have included a photo of a properly cooked steak. I will not be ordering from this restaurant again—not because the food was bad or overcooked, but due to the manager's unnecessary and uncalled-for comment."
