"I can't give a zero rating, but I would if I could. We chose Pasquales because it had good reviews. We should have read the bad ones.We were celebrating our 15 year wedding anniversary and had noted the reason for the celebration on our reservation. We were seated in the corner of a noisy area with two large tables. The waitress, while nice, was so busy that she rarely checked on us. My husband ordered a steak that was terrible: grissly and under cooked (definitely not the medium rare he had ordered). When the waitress was finally close enough to our table so we could catch her attention, she took the steak back. She changed it for a better cut of steak, but rushed it so much that it was rare inside not at all what my husband wanted. My pasta was fine, but tasteless. The garlic bread was dry and not garlicky. When we paid our bill, the owner didn't ask about our dinner or our experience she didn't seem to care but she made a point of happily welcomeing people who she seemed to know.We eat out often, tip well for good food and service, and return to our favourite places. We like to try new to us restaurant. We were hoping that Pasquales would have become another favourite. Our experience was terrible and we will NEVER go back."