Battered Smelt
Rusty Nail

Rusty Nail

10002 E Carson City Rd, Carson City, MI, 48811, United States

Fish • Burgers • Chicken • American


"We attempted to call Rusty Nail multiple times, but no one answered. When we finally reached a staff member, they claimed the delivery was scheduled for 11:30 AM, contrary to what the orderers had been told. After waiting an additional 20 minutes without any food, I decided to leave the party and go to Rusty Nail myself. We had elderly guests, children, and a diabetic who was experiencing low blood sugar due to the delayed food, all while waiting in nearly 90-degree heat. Upon arriving at the restaurant, I spoke with the person in charge, who insisted the delivery time was indeed 11:30 AM, and she was quite defensive despite my polite concern. I left with the resolve that I would never eat there again. The staff seemed to be deflecting responsibility for the situation. Just as I returned to the park, the food was finally delivered at 11:30 AM. Based on what I observed, it appears that either the Rusty Nail staff misplaced our order or misrecorded the delivery time. When the food finally arrived, the chicken was quite good, though one piece was undercooked and lacking in coating, which I had to discard. I also received a biscuit that was cold, which is surprising considering the warm weather. The salads were acceptable. What disappointed me most was that some staff members refused to acknowledge their mistakes. I’ve decided that I will not eat there or order from them again."

Wayland Grill

Wayland Grill

104 S Main St, Wayland, United States Of America, 49348

Bars • Full • Grill • American


"If I could leave zero stars, I would. Should’ve left as soon as it took 15 minutes to even have a waitress greet us. Our server came to take our drink order, brought us our drinks, and took our orders, that’s the extent of our “friendly server” service exchange—which wasn’t even friendly. Our salads missed the dressings (our entree), we had to flag another server down. After we finished our food, I found the need to flag another server down for her to go grab the manager for our table (the server who actually was a help to us, was extremely nice). The manager came out, she notified us that our table had moved servers (even though no new server addressed our table at any point), and told us the original server had went home because she felt ill. I accepted that, but where was the server who was supposed to take over the table? Also, not to mention, the manager must’ve thought we were ignorant enough to give that excuse as the original server came out from the BOH, talking to other tables shortly after. She had bright pink pants on, so it was very obvious. We will never be returning back here again, the service was poor and so were the excuses that were given. Also, not to mention, it was a very SLOW Saturday night. She had two tables in her section. I am a server at another restaurant, and I wouldn’t even imagine how seriously our servers and management would’ve treated the situation with how poor it was, it was completely unacceptable. 0/5 stars. This is the worst restaurant experience my table had collectively had. Do better for your customers."