"WHAT A TERRIBLE EXPERIENCE!! DESPICABLE TO SAY THE LEAST!!!I've dined at numerous restaurants across the globe, and my experiences have varied greatly. I've encountered some truly exceptional ones, several that were just average without any standout moments, and unfortunately, a few truly awful ones. One of the most disappointing dining experiences I've had was at the Moxies Dixon Road Restaurant, located at 55 Reading Ct, Etobicoke, Toronto, Canada.A few months ago, I visited this establishment for lunch and specifically requested a quiet area within the restaurant. To my dismay, I was seated there without a server attending to my table for nearly an hour, despite my repeated attempts to get their attention.Even when they finally served my lunch, there was no staff member in sight throughout my meal and after I had finished. After concluding my meal, I even used the restroom and could have left without settling the bill. However, I decided to go to the entrance and pay my bill, almost as if I were in a fast-food joint. A polite young woman working there apologized profusely for the horrendous experience, and I left, thinking it might have been a one-time occurrence.Unfortunately, my optimism was shattered during a recent visit just two days ago, an experience that still leaves me and my guests in disbelief.We commenced our evening with an order of chicken wings, hoping for a delightful evening. As the server was about to place the dish on our table, it slipped, causing a piece to fall on the floor and splattering BBQ sauce on my clothing. To our astonishment, the server merely chuckled at his mishap, dropped the plate without any apology, and walked away. We managed to clean up some of the mess from the spill and sought the assistance of another staff member, requesting to speak with a manager.This is where the nightmare truly began. The manager, who introduced himself as Aizaz Butt, arrived with a single chicken wing on a plate and carelessly dumped it onto our table, displaying a disrespectful attitude that even animals don't deserve.Shocked and appalled, we expressed our belief that the least he could do was offer an apology or replace the contaminated plate. He responded rudely, questioning whether it was merely one piece of chicken that had fallen to the ground. His defensive demeanor, with both hands in his pockets, left us even more stunned.In response, we decided to leave and requested that the receptionist summon the manager. Another staff member, a young man, arrived, also with hands in pockets, and claimed to be aware of the situation. However, he offered no apologies, didn't inquire about our names, and seemed eager to usher us out of the restaurant. We asked for his card and departed, utterly disgusted.The only individual who extended an apology was the young lady at the reception, and it was clear that she was as taken aback as we were by the treatment we received and the manager, Alex Molina's, uncooperative and unwelcoming attitude. This was an absolutely abysmal dining experience, to say the least!"
