Bianco Verde
Pitch

Pitch

5021 Underwood Ave. Omaha, NE 38132, 68132-2219, United States

Pizza • Seafood • Italian • Pizzeria


"Let me start of by stating the positive.  For many years my wife, friends and I have been visiting Pitch Pizzeria and have enjoyed many meals and great service.  Today that image was completely destroyed.  We entered Pitch West to be greeted by the hostess who started by saying we had three options, table one had a reservation in 60 minutes, table two. at the high top. had a reservation in 90 minutes or we could sit at the bar.  To be clear, we arrived at 5:20pm for happy hour.  I have been in the service industry for over a decade and worked for some of the finest restaurants in Omaha, prime steak houses, and was floored by this time limit for eating at a restaurant.  It is very likely we would have finished our meal prior to that timeframe, but being given an ultimatum as soon as we arrived is BAD SERVICE.  After speaking with the manager we agreed to stay and sit at the bar.  This is when BAD SERVICE went to RUDE SERVICE, the VP of Operations, Dean Leisman, came over after we sat down and interrupted a private conversation my wife and I were having to continue to inform us how we should have made a reservation if we wanted to eat at his restaurant.  From there things got even worse, I am shocked by the disrespect and unprofessional attitude displayed by a VP of Operations of a business not to mention a restaurant.  After being "scolded" by the VP of Operations for not making a reservation I told him that I would be leaving.  His response was "good".  It was only shortly after this incident I learned he was the "VP of Operations".  As I exited the restaurant I spoke with the manager who was very friendly and convinced us to stay originally and informed him of how we were treated.  During that conversation the VP of Operations Dean Leisman said and I quote "I am the owner and don't give them anything, let them leave". This was very embarrassing as we were chased out of the restaurant by the VP of Operations or as he calls himself the "owner".  We will never return and will be spreading our experience to anyone that is willing to listen.  Do not eat here unless you want to be treated terribly.  I cannot express enough dismay.  The worst part about this entire experience is Pitch was our favorite restaurant."

Patxi's Pizza

Patxi's Pizza

2470 1st St, 94550, Livermore, United States

Pizza • Italian • Chicken • Pizzeria


"Great company, friendly service and good food. What's not to like?! The three of us had not been to Patxi's in several years so we were hoping they still serve up a good meal. The restaurant had opened at 11:30 and we walked in after watching some entertainment going on in front of the Bankhead. Other than a large party coming in for a celebration, the place was not crowded for a Saturday afternoon. The hostess greeted us and asked if we would like to sit at a tall table or a booth. We chose a booth which we found to be quite spacious. Menus and little glasses of water were brought to us promptly. Our server was gracious and sweet and he explained the pizza lunch combos. We ordered two lunch specials which consisted of a slice of pizza and choice of salad and our other friend ordered the burrata caprese sandwich (burrata, tomato, basil pesto, red onion on herb focaccia). I mentioned that there used to be an arugula salad that I still remember to this day, but I noticed it was no longer offered. Our server said they could still make it for us even though it is no longer on the menu. Sweet! My friend and I ordered the deep dish spinach and mushroom slice along with the arugula salad. The salads arrived quickly and it was a good-sized, beautiful salad with grated cheese on top. The arugula was impressively fresh! The server offered freshly ground pepper which was the perfect addition. The table behind us had ordered side Caesar salads and they looked delicious too. We enjoyed our meals and had no leftovers! Should you need a party room, they have a separate dining area next to the main dining room where the large group was celebrating their party. It was private with lots of windows to the outside. Street parking is tight especially on weekends but there is a large parking structure on the north side of First Street on Railroad. I always park on or near McLeod Street."