"I was looking forward to visiting this place in Chicago after reading the menu and watching TikTok videos. Unfortunately, it turned out to be a disappointment. The wait was as expected due to the small lobby size. The cashier seemed tired, repeatedly asked for clarification on our simple order, and didn't allow us to finish our order. After waiting 20 minutes, I received a Stan Breakfast sandwich (bacon, egg, NO cheese), but it had cheese on it. I returned the sandwich, showing the staff the order ticket specifying no cheese. When my order was ready again after five minutes, it still had cheese on it; they attempted to scrape it off. Upon sending it back, the staff was surprised that the food preparer had tried to remove the cheese rather than preparing a new order. While they offered to remake the sandwich, I declined, substituted a red velvet and apple cider donut.The overall experience was not worth the anticipation and extended wait."
