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Sarita's Pupuseria

Sarita's Pupuseria

317 South Broadway, Los Angeles, 90013, United States Of America

Catering • American • Fast Food • Vegetarian


"I was looking forward to trying this place since my husbands family raved about it. To start we checked Yelp to see what time they opened today since it's Sunday. It showed 10am, we got there a little early since we wanted to have them before our long drive back to the Bay Area. At 10 the lady said they would open at 10:15, um ok I guess we could wait. Well they didn't even start taking orders until 10:25.We ordered 3 pupusas total, 2 revueltas and 1 cheese and loroco.We didn't get our order until 10:45am, at that point we were needing to get on the freeway to get home. We asked the lady to get them ready to go, not sure why she couldn't just put it in a container and in a bag. She had it sit for a few extra minutes and had the cashier bag it for us, instead of the cashier bagging and sending us on our way he started taking more orders. Our order sat next to him a few extra minutes until I went and asked him for it. They have the worst customer service his response to taking so long was that they were running late, not even and I'm sorry or anything. Let's get to the food, not only did they smelled burned they actually tasted burned, you can tell on the picture I added how burned the cheese was. The curtido was ok and the tomato sauce was super bland, never will we eat at this place again. If you're craving pupusas I'm sure you can find a place that wants your service and knows how to make them"