"I really like this restaurant overall - the food is good, service is fast, prices are reasonable, and the location is convenient. However, I am disappointed that despite ordering their spicy sandwich multiple times, it never actually comes out spicy as advertised on the menu. Every time I request for it to be spicy, it ends up being milder than expected. Today, I specifically asked for it to be spicy, but it still came out with only a small sliver of jalapeño and very mild sauce. I hope that the restaurant can address this issue and actually season the food as requested, matching the level of spiciness indicated on the menu. If they can do that, I would be happy to update my rating to five stars. Unfortunately, my recent visit still resulted in a non-spicy sandwich, which was disappointing."