"No previous problems or incidents before today, but placed an order at 6:30pm, got the OTW text (ordered through GH but the app says the restaurant handles delivery so there was no way to track real-time) at 7:15pm. Called at 8:15pm and 9 because order had not been delivered, though the app said it had been delivered at 7:20, which is about how long it would 've taken a driver to get to my house from the restaurant. Usually the driver calls when they pull up, but I got no call from a driver. Both times I called the restaurant, the employee who answered just said It 's on the way . Didn 't ask for an order number, address, or even let me get out more than I placed a delivery order before replying and hanging up. I get that weekend nights are more busy than weekdays for restaurants, but at the very least an order shouldn 't be marked delivered unless it has been. For all I know, their driver could 've taken my dinner. Hope they enjoyed it."