"If you're someone who enjoys customizing your drinks, this tea shop might not be the best option for you. Their menu features basic choices that are also quite overpriced. Despite this, I've remained a loyal customer for a few years due to the shop’s convenient location. I recently stopped by during a work break to treat myself. Usually, I go for the black honey tea, but this time I was in the mood for something fruity with black tea. Unfortunately, most of their punch selections are limited to green tea, which isn’t to my taste. In the past, I've been able to modify my drinks, but today I was informed that they only serve what's listed on the menu and do not permit any changes. I've noticed a decline in their service lately, so it wasn’t surprising to leave feeling unsatisfied and not eager to return. Now that I'm aware of their strict policy, I plan to make the extra trip to the Teahouse down the street, where there's a better selection, more options for customization, and flexibility with sugar levels."