Bone-In Rib Eye
Fantasy Springs Resort Casino

Fantasy Springs Resort Casino

84-245 Indio Springs Parkway, Indio, United States Of America

Wine • Dining • American • Fast Food


"My husband and I had 5:30 reservations for Christmas dinner. We were seated promptly. Server was a lovely young man. We ordered a cocktail right away and when he brought them, we ordered dinner. We waited snd waited and then waited sone more. No dinner. Server kept coming by and saying he was checking on it. Meanwhile, tables who came in much later than us were being served. Server came back and offered us complimentary soup while we waited for dinner. We declined, it had already been close to an hour. We never complained as our server seemed to be on top of it. After over an hour of waiting, We had decided to just leave. Just wanted our drink tab to pay and leave. Right then a woman came out with our dinner, placed them in front of us saying nothing and started to leave. I asked if she was the manager and she said yes. I asked about the wait as now the 6pm reservations that were seated next to us we’re done with their dinner! No apology. Just I’ll have the chef come out and you can talk to him. And then she commented that they would take care of dinner and walked away. Chef never came out (I never wanted him to). Husband ate his dinner. I boxed mine up. Just ruined our experience. They did buy our dinner, but did present us with a bill for our two cocktails. Any restaurant can have a bad night. But you need to have a manger with a compassionate personality and knows how to deliver an apology. This woman had neither. Very, very disappointed with our experience and lack of management apology and recovery,"

Scarlet Oak Tavern

Scarlet Oak Tavern

1217 Main Street Hingham, MA 02043, 02043-3808, HINGHAM, United States

Tea • Wine • Soup • Steak


"I will never come back here again or recommend it to anyone. I had a reservation booked four days in advance for a celebration. I did have to call an hour before to let them know we’d be slightly late, and they assured me it wouldn’t be an issue. When we arrived—less than 10 minutes past—we were given maybe the worst table in the place next to an overcrowded booth. We politely asked to move and were told we could, but they needed the next table back by a specific time. That was fine with us even though we also had a reservation , but when the table next to us opened up we moved again with our waiter’s approval assuming the time restriction no longer applied to the new table. This was all before we ordered anything, so it wasn't a huge hassle. We enjoyed our meal, ordered multiple drinks, and even requested a celebration dessert with an extra tip by the way. After that, staff gathered right behind us loudly discussing how they needed all three tables in our section for a reservation. Not sure how we were supposed to know that...but either way they were making it clear they expected us to wrap it up and leave. We were given our check with our last drink left. No problem, we paid it and were working on finishing up. The manager then came over and told us we had to leave, with the full drinks still in front of us. She said the hostess had mentioned the specific time limit despite the fact that we had changed tables and were never told it still applied. She also said that they had to move another party because of us. Again, how are we supposed to know this considering no one told us after we changed tables? And really, trying to guilt us after we had ordered AND paid for meals, drinks, and dessert...that was just unnecessary. She offered us a round at the bar IF we could find a seat ...seriously? but by then I wanted nothing to do with them considering how incredibly rude they were. This was supposed to be a celebration and instead we were rushed out without even finishing the drinks we had already paid for yes, they took the check before telling us to leave so rest assured they still got their money and tip. I wouldn’t recommend this place for any dinner, let alone a special occasion. Bummer because we came pretty often and had even held an event here before. Now, I wish I could leave 0 stars."