"I hadn’t been to this restaurant in quite some time, mainly because of the changes to the menu. However, I was pleasantly surprised to see Ariana! (I hope I spelled her name correctly.) When I first returned, I felt a bit let down by the completely overhauled menu and was even thinking about leaving. But Ariana encouraged me to try the new offerings. She took the time to explain each dish to me, assuring me, “The options are different, but the taste is still the same.” That convinced me to stay! Ariana’s customer service is truly exceptional. I really appreciate how she greets every customer as soon as they arrive, and her constant smile makes a significant impact. I am grateful for her efforts in keeping me a loyal customer of Roti! Thank you, Ariana, for your genuine kindness in every interaction!"