"My wife and I were searching around for a place to have brunch on New Year’s Day. Maybe there’s a lot of places that are open, but this was the first one I identified so I made a reservation. There were only a couple other tables occupied, so the place was super dead. Almost unpleasantly quiet in the sense that we were wondering, “why the hell are we here if no one else is.“ I know that when places are slow, the staff isn't often on their toes. I’m a real stickler for good service in a restaurant, particularly when it’s clear that they are not busy and I’m paying a significant price for my meal. There was a pretty long wait to get menus, to get coffee, to get water poured at the table. In short, everyone was probably tired or hung over from the night before. I had something that I thought was excellent, which was kind of a breakfast hash made with short ribs. What my wife ordered was pretty much an edible and needed to be sent back. It was pretty much Stone cold, which is stunning, considering the place was almost empty. I’m sure it was cooked fine in the kitchen, but perhaps with nothing else to do, the waiter went out for a smoke or something by the time you came back and grab the food. It was unacceptable. I guess I’m of the old school that thinks waiters are the final Quality Control before food is served. Clearly that wasn’t the case here."
