"I have been at this location many times and never had any issues until today. I ordered a Diablo Pasta to go, which I’ve had MULTIPLE times. I picked up my order and drove home. Once I got home, I took one bite and literally chocked and teared up at how spicy the pasta sauce was. It was 100% inedible as confirmed by my husband and sister once they took a bite. I called to let them know and ask them for a refund as I did not want to drive back to the restaurant and if that wasn’t an option I would drive to the restaurant and get it exchanged, as mine was inedible. An employee stated he would call the manager and ask, the manager denied BOTH options since the pasta is labeled as “spicy”, I could not get a refund nor order something else. Again, I have ordered and ate this pasta multiple times at multiple locations and it is spicy but this time it was EXTREMELY spicy and completely inedible. I was so disappointed since I love Three Brothers but I was left with just the side salad and garlic bread to eat and spent over $17."
