"Horrible Late-Night Experience I don’t usually leave reviews, but my visit to Burger King in Othello at 11:30 PM was absolutely awful. Even though it was late and close to closing time, I expected decent service, but unfortunately, that wasn’t the case. The woman taking our order seemed disorganized and confused, even coughing into the microphone while taking our order. It took forever to get to the front of the line—at least 15 minutes of waiting for no reason. When we finally got to the window, we were told they weren’t serving ice cream, despite it being advertised on their sign. The cookies were overpriced for their low quality. Then, when we got our food, it was cold, and the sodas were so watered down that they were undrinkable. We had ordered 3 five-dollar meal deals, which were supposed to include 4 chicken nuggets each, but two of the meals only had 2 nuggets—extremely disappointing. On top of that, we didn’t hear the usual You Rule phrase at the window, which is a small but expected touch of customer service. Normally, we’re offered crowns, but this time, we had to ask for them. It felt like no effort was made to provide the usual experience we’ve come to expect from Burger King. If 0 stars were an option I would select it. This was hands down the worst fast food experience I’ve had in a while, and I will not be returning to this Burger King again. Food: 1 Service: 1 Atmosphere: 1 Wait time: 10-30 min"
