"I visit Kips several times a year and love the place! However, this time we had the worst waitress ever. We were given a Happy Hour menu, asked about a few items, and then when we tried to order, she said Happy Hour was over and those items were not available on the regular menu. My friend ordered a glass of house wine and was charged $19 when the bill came. The waitress had given her a specialty wine for $15 and assumed she would want the larger glass, which was $4 more. When we questioned the absurd bill, she was extremely rude. Although I still love Kips, this was the worst waitress experience I have ever had!"
