"I ordered online through the app and arrived at the restaurant 10 minutes after my order was supposed to be ready, only to be told it would take another 10 minutes. They were out of several items, including Diet Coke, kids' cups, two types of BBQ sauce, pulled pork, and some sides like creamed spinach. The staff was doing their best, but it was clear they were understaffed. The tables were messy and needed to be cleaned. I've been here before and had a disappointing experience with the food, so I stopped coming. Returning now was another letdown; while the food was good, the overall experience was not enjoyable. It seems like the management is trying to cut corners—there's no free ice cream like at some other Dickey's locations, they don't participate in promotions, and they don't hire enough staff. We’re done with this place and are looking forward to trying the new BBQ food trucks and enjoying the other popular spot across the highway."