Brisket Hash Skillet
La Cascada

La Cascada

1 Blue Heron Boulevard, Boerne, 78006, United States Of America

Meat • Steak • American • Cocktail


"We were a party of 4 for Christmas dinner. We had reservations for 4:30. We were greeted at the hostess stand and thanked the 4 people for working on Christmas day we were very appreciative! We were handed lunch menus. When asked if we could have the dinner menu, we were told that dinner isn 't served until 5:00. The little hostess that looks like one of the Bridgerton actors told us that the kitchen staff was still getting the dinner meal ready things that make you go huh? At 5:00 we were handed the dinner menus. You know you 're going to be in for a ride when the waitress starts the conversation with we 're out of a lot of things because of the crowds last night and today. According to our waitress, they had 90 people for lunch and they were overwhelmed because they were understaffed with 4 servers and now at dinner, they had 5 servers and they were running around like chickens. I think if this place is going to be touted as a Resort Restaurant then they should go the extra mile to make it feel like a Resort Restaurant experience. This place is somewhere you would go after a round of golf for a beer and a sandwich. The plates are small, the tables had no table clothes or even drink coasters so we were constantly wiping the condensation from the glasses with our napkins. They did have cloth napkins. We were also surprised that the wait staff were dressed no differently than if they were working Taco Bell. I think we were very underwhelmed and disappointed that this was our Christmas dinner choice. The food was OK as well but the presentation was very sloppy severely lacking the small touches that give a meal pazazz. My prime rib was placed on top of scalloped potatoes and then smothered in au jus and that was topped with pencil asparagus the plates were too small to accommodate and presentation was very unappealing. It 's also not enjoyable when you have to keep sending the waitress back because the meal was served incomplete. It 's even more unpleasant when you have to listen to the table behind you complain about the steaks being wrong and not receiving their wine until they were ready to leave ect. I think that the kitchen manager and dining room manager need some additional training in the hospitality industry there are way to many other options in Boerne and the surrounding area to settle for this especially on Christmas day!"